Privacy Policy

LivePoint Smart Facilities values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines our data collection, usage, and protection practices for the **livepointsmart.com** website.

Information We Collect

We may collect the following personal information through our order forms and contact pages:

– Name
– Company name (if applicable)
– Telephone number
– Mailing address
– Email address
– Comments and messages

Additionally, if you use the “tell-a-friend” feature on our website, we may collect the recipient’s email address to facilitate communication.

How We Use Your Information

The information we collect is used to:

– Process requests and inquiries
– Respond to questions and provide customer support
– Enhance our services and products based on user feedback

LivePoint Smart Facilities does **not** sell, trade, or rent your personal information to third parties. All collected data is securely stored within our internal database systems.

Email Communications & Opt-Out Policy

Occasionally, we may send promotional emails or updates about relevant products or services to our customers or individuals who have received our marketing materials. Recipients may opt out of future communications at any time by replying with “REMOVE” in the subject line. This opt-out option is clearly stated in all marketing emails we send.

Accessing and Updating Your Information

You have the right to access and correct the personal information we maintain. To do so, please submit a Customer Information Request by:

– Emailing us via our contact form
– Calling us at (630) 587.0660

For security purposes, we take reasonable steps to verify your identity before granting access or making updates to your records.

Use of Google Ads & Remarketing Services

Our website utilizes Google AdWords remarketing services to display advertisements on third-party websites (including Google) to previous visitors who have interacted with our site. This may include users who have not completed a specific action, such as submitting a contact form.

Google and other third-party vendors use cookies to serve ads based on past website visits. Any data collected is used in accordance with our Privacy Policy and Google’s Privacy Policy.

You may manage your ad preferences or opt out of interest-based advertising by:

– Visiting the Google Ad Preferences page
– Adjusting cookie settings in your browser
– Using Google’s opt-out browser plugin for permanent exclusion

Changes to This Policy

LivePoint Smart Facilities reserves the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

For any questions or concerns regarding this Privacy Policy, please contact us through our website or at  (630) 587.0660.

LivePoint Smart Facilities